Shipping and Returns

Shipping Options

We offer a variety of shipping options for you to choose from. We ship both domestically and internationally. Please select the option that you prefer in the checkout area during your purchase. 


We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at with details of the product and the defect. You can send the item you consider defective to: HQ Beauty Care 208 Brightonstone Gardens SE, Calgary Alberta, Canada T2Z0H1

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment.